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New Corp Essay

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Below is an essay on "New Corp" from Anti Essays, your source for research papers, essays, and term paper examples.

Hiring Diversity Conundrum

HRM/531

September 12, 2011

Interviewing and hiring qualified candidates is an important and prevalent

Management activity. This scenario depicts a debate between two managers

regarding the hiring of two equally qualified individuals, one Caucasian and one

African American. Instructors of Management or Human Resources will find this

scenario to be a valuable platform to discuss legal issues and biases that can

influence hiring decisions and the legal ramifications.

Robert Gedaliah has interviewed fifteen candidates to fill the new

Customer Outreach Representative position, and narrowed it down to two. He

invited Paul Munez, the customer service team leader, for the second interview

of these two candidates. The interviews proceed smoothly, with both candidates

demonstrating appropriate levels of experience, skills and general intelligence.

Paul and Robert will discuss the two candidates and reach a decision.

During the interviews, Paul’s body language is very engaged and positive

toward Sonya, who is Caucasian. He smiles and nods at her and seems to enjoy their

interaction. When Jacqueline, who is African American, is interviewed Paul’s body

language is more closed, no smile. After the interviews Robert indicates that he likes

both candidates but leans towards Jacqueline because she had sales experience. Paul

likes Sonya more. Robert admits that it would be beneficial to hire an African American

because there are presently very few minorities who work for Beck n’ Call and none in

management. He reiterates, however, that his reasons are based on merit. He feels

Sonya’s high level of enthusiasm may be a detriment to her work performance because

customers may be turned off by it. He also suggests that Jacqueline would be better

choice because she is married. Paul disagrees but, in the end, Robert states that they

will go with...

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